Payments Education On-Demand

Members receive 50% discount on all training sessions.

With on-demand learning, your employees can log onto online courses anytime, any day, from anywhere. Our library will provide you with the core curriculum you need to train your staff on-demand!

Internet based classes combine a visual slide presentation with presenters voice streaming. Each webcast includes downloadable reference materials and can be accessed at a time that best suits your team. Project the webcast in a conference room and you can train multiple members of your staff for a single, low-cost registration fee.  Your purchase will be viewable throughout the calendar year.

Webcast Benefits:

  • Training happens when and where you want it.
  • Options for Single or Multiple Viewings.
  • No travel expense.

On Demand Sessions available 48 hours after the live recording date.

Webcasts On-Demand:

Same Day ACH Webinar Series - Getting Your Organization Ready (2016)

Three Part Series

Same Day ACH - Beginning Implementation

The initial phase was implemented on September 23, 2016.  This information filled webinar explains the implementation including what the changes were, the implementation phases, use case scenarios and how this new rule will impact your FI. 

Same Day ACH – Dealing with Exceptions and other Operational Challenges

Same Day ACH allow payments to be processed faster however, ACH exceptions are still be part of the processing cycle.  Join us as we discuss different exceptions and operational challenges and provide you with guidance on handling these challenges to ensure your ACH processing continues to run efficiently.

Same Day ACH – Risk Mitigation Best Practices

Same Day ACH and the faster movement of money can mitigate some risks and increase others.  The speaker will address both risk mitigants, as well as areas that might need extra attention due to potentially increased risk.

AAP Credits 1.2 per webinar

Special Package Pricing

Member Price: $300.00
Non Member Price:$630.00  

Click here to purchase



Same Day ACH - Beginning Implementation (2016)

With the initial phase currently scheduled for September 23, 2016,  Join us for this information filled webinar that dives deeper into Same Day ACH by explaining  what the changes are, the implementation phases included, use case scenarios and how this new rule will impact your FI. 

AAP Credit 1.2

Member Price $130.00
Non Member Price $260.00

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Same Day ACH - Dealing with Exceptions and other Operational Challenges (2016)

Same Day ACH will allow payments to be processed faster however, ACH exceptions will still be part of the processing cycle.  Join us as we discuss different exceptions and operational challenges and provide you with guidance on handling these challenges to ensure your ACH processing continues to run efficiently.

AAP Credit 1.2

Member Price $130.00
Non Member Price $260.00

Click here to purchase



Same Day ACH Risk Mitigation Best Practices (2016)

Same Day ACH and the faster movement of money can mitigate some risks and increase others.  The speaker will address both risk mitigants, as well as areas that might need extra attention due to potentially increased risk.

AAP Credit 1.2

Member Price $130.00
Non Member Price $260.00

Click here to purchase



Starting the New Year Off Right - ACH Policies and Procedures (2017)

ACH policies and your internal procedures go hand-in-hand.  With ACH Rule changes and issued supplements, you need to update your current policies and procedures.  If you do not have written ACH Policies or Procedures, now is the time to take on the project.  Join us for a webinar based ACH Training course that will leave your ACH team equipped to write and/or update your ACH Policy and Procedure Manual.

AAP credits 1.2

Member Price $140.00
Non Member Price $280.00

Click here to register



Account Takeover

Payment professionals need to understand and spread the word about Account Takeover, a growing crime in the United States.  Join this interactive webinar to learn what the crime entails, how cyber-thieves gain control and find the money mules to move the funds.  We will explore preventive actions from the financial institution and corporate payment processor perspective.  The speaker will cover steps for victims and provide resources for attendees to use to educate their customers.

AAP Credits: 1.2

Member Price:$140
Non Member Price:$280

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2017 ACH Rules Update

All participating depository financial institutions, Third-Party Senders and Third-Party Service Providers that provide ACH services are bound by the Rules. This workshop will take you through each of the 2017 Rules changes and give you a look ahead to 2018 changes that may have an impact on your organization. You will leave with a thorough understanding of how each of the Rules applies to your organization and customers.

AAP credits 1.2

Member Price $140.00
Non Member Price $280.00

Click here to register



A Basic Guide To Third Party Sender Registration

A basic guide into NACHA's mandated third-party sender registration rule effective as of September 29, 2017. ODFIs will learn how to register third-party sender relationships and gain a better understanding of the responsibilities for future due diligence in regards to adding and removing those third-party relationships to and from the NACHA database. 

AAP credits 1.2

Member Price:$140
Non Member Price:$280

 

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ACH Before & After- Prenotes & NOCs

Prenotes and NOCs are two elements that help the well-oiled machine called the ACH Network running smoothly.  Although the origination of prenotes and NOCs are optional and left up to the respective parties, it is important to understand the responsibilities and liabilities for each of the types of entries.  Join us as we break down those tasks to ensure that you are in compliance with the NACHA Operating Rules. 

Member Price:$140
Non Member Price:$280

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ACH Origination - Start Up Lab

Series I

Are you looking to start ACH origination in your institution?  While the process is not complicated, it not just turning on a switch and announcing the service to business clients.  Join us as we spotlight the areas that you want to consider and decisions to be made before "announcing" ACH origination to the world.  We offer some sound business practices that will help start the process and make it successful.

AAP Credits: 1.2

Member Price:$140
Non Member Price:$280

Click here to register



ACH Origination - Building Your Education Program

Series 2

Have you just started ACH origination?  Have you been offering origination but just realized that the "originator training" piece is missing?  In either case, this webinar is for you.  Originator education remains one of the more difficult processes to implement for most institutions.  While it may seen daunting, it is really a simple process to implement and track.  Join us as we help turn your origination team into an educating force for your originators.

AAP Credits: 1.2

Member Price:$140
Non Member Price:$280

Click here to register



ACH Origination - Audit Your Origination Customers

Series 3

Industry best practices agree that due diligence includes ongoing monitoring and review of your origination customers. This session will look to create best practices checklist with items to consider as you prepare due diligence procedures for your Originators.                                        

AAP Credits 1.2

Member Price:$140
Non Member Price:$280

Click here to register



Check Exceptions - Returns and Adjustments

What happens when an item cannot be immediately processed and needs special handling? This session will focus on those exception situations with a focus on how to decide item disposition. Should it be handled as a return or an adjustment and how does timing factor into this decision? If the item is sent as a return, what return codes should be included so the item can be properly identified by the depository bank upon receipt? Common error and adjustment types as handled through both the Fed and private sector are also covered in this session.

AAP credits 1.8

Member Price $180.00
Non Member Price $360.00

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Check Fraud, Risk and Risk Mitigation - Part 1

Types of Fraud and RDC Risk: This session provides an overview of payments fraud with a discussion of types of fraud and ideas for identifying and potentially preventing those types of fraud. The session includes a discussion of the Federal Financial Institution Examination Council (FFIEC) guidance for financial institution examiners including specific guidance on risk management. This session will wrap up with the latest FFIEC guidance for RDC risk management.

AAP Credits: 1.8

Member Price:$180
Non Member Price:$360

 

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Check Products

Types of checks and check products including the image cash letter (ICL), remotely created checks (RCCs), ARP products including positive pay, controlled disbursement and lockbox are all covered in this session.  A review of Remote Deposit Capture is included as well. A brief overview of the ACH check conversion SEC codes will be included.

AAP credits 1.8

Member Price:$180
Non Member Price:$360

Click here to register

 



Check"Mate (check basics, remotely created checks and the NCP designation)

Members Only

 

 

 

 

 

The PaymentsFirst Complimentary Members-Only Power Hour Series is available exclusively to you as part of your membership. The Members-Only Webinar series provides members with relevant industry related topics.

AAP credits 1.2

Click here to register



Best Business Practices & Risk Controls Retail Payments

Members Only

 

 

 

 

 

The PaymentsFirst Complimentary Members-Only Power Hour Series is available exclusively to you as part of your membership. The Members-Only Webinar series provides members with relevant industry related topics.

AAP credits 1.2

Click here to register

 



Cybersecurity- Online Banking

Financial institutions increasingly rely on internet based products.  Cyber criminals use a variety of methods to steal information and deceive users into revealing personal information.  When you consider the amount of data that may be available to those parties, you can understand why cybersecurity continues to be a focus of examiners.  Join us as we look at up-to date information on cybersecurity and some industry best practices to keep your organization safe.

AAP Credits:1.2

Member Price:$140
Non Member Price:$280

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Effectively Setting and Monitoring ACH and RDC Exposure Limits

Consumer and business customers have come to expect options that are easier and faster. Financial institutions are stepping up innovation and services offering to meet the increasing demands all while having to keep the financial institution safe and sound. One way this can be accomplished is by setting exposure limits across payments channels. No longer can a financial institution just keep an eye on ACH and RDC or Corporate Customer versus Consumers. Regulators are looking to see if financial institutions have a written and implemented a monitoring program across all payments systems. This session will address the importance of setting exposure limits for some of your most common products and services. We will review Mobile RDC, P2P transactions, Wire transfers in your cash management system and corporate and consumer bill pay.

AAP Credits: 1.2

Member Price:$140
Non Member Price:$280

 

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EMV Liability in 2017

Many individuals in the U.S. have EMV chip cards in their wallets, but the lack of understanding of the protection and benefits of the technology has left many consumers feeling an inconvenience when making a point-of-sale transaction.  In addition, merchants don’t necessarily understand how to correctly accept and process an EMV chip transaction or are even how the shift in liability for losses may impact their business.  During this webinar we will review EMV and how it affects both the consumer and the merchant the US today.

AAP Credits: 1.2

Member Price:$140
Non Member Price:$280

Click here to register



Government Payments - Know Your Responsibilities!

ACH Federal Government Payments are subject to the same rules as the private industry, but with some exceptions.  It is those exception however, that can affect the liability of your financial institution.  Speakers will clarify the responsibilities of the RDFI when it comes to DNEs, returns and reclamations.  Join us and learn how to navigate the Green Book to help you reduce your financial institution's liability.

Topics covered

  • Enrollment
  • Payment Processing
  • Non-Receipts
  • Returns
  • Reclamations

AAP credits 1.2

Member Price:$140
Non Member Price:$280

Click here to register



I Want To Be An AAP!

Members Only

 

 

 

 

 

PaymentsFirst Complimentary Members-Only Power Hour Series is available exclusively to you as part of your membership. The Members-Only Webinar series provides members with relevant industry related topics.

AAP credits 1.2

Click here to register               

 

 



Image Exchange Processes

The image cash letter (ICL) will be discussed in this session with a focus on how the ICL is built based on the image exchange standards. Scenarios will be used to show various processing examples to follow each step in how an image cash letter file is built and how the records are populated to move the image file through a forward or return process and in which operational situations you would need one record type versus another. An overview of the “day in the life of a check” in an image environment will be included which will also cover common Day 1 and Day 2 processes.

AAP credits 1.8

Member Price:$180
Non Member Price:$360

Click here to register



Image Exchange Rules and Agreements - Part I

Part I – Image Exchange in the Private Sector: Why are rules and agreements needed for image exchange? This session will answer the question and review the rules for the predominant image exchange models: ECCHO Operating Rules and the Federal Reserve Operating Circular 3 (OC 3). Part I will focus on the private sector image exchange channel and will look at private agreements with the majority of the session focused on the ECCHO Operating Rules and Commentary.

AAP credits 1.8

Member Price:$180
Non Member Price:$360

Click here to register



Image Exchange Rules and Agreements - Part II

Part II – Image Exchange via the Federal Reserve: This session will again ask the question of why rules are needed for image exchange as it completes the two-part review the rules for the predominant image exchange models. Part II focuses on the key provisions of image exchange through the Federal Reserve with a review of Operating Circular 3 (OC 3) and how/where Regulation J is included. A brief comparison of the key similarities and differences between the predominant industry rule sets – ECCHO Operating Rules and Federal Reserve’s OC 3 – will be included at the end of this session.

AAP credits 1.8

Member Price:$180
Non Member Price:$360 

Click here to register



Interchange Series

INTERCHANGE SERIES (INCLUDES ALL THREE WEBINARS)

This package includes the following three webinars:

 

Part I. Understanding the Basics of Credit Card Processing- Most merchants have a large misconception of how credit card processing works. During this webinar we will discuss the basics of understanding of merchant processing, who are the key players, and the merchant transaction cycle. Whether a merchant is retail, moto or e-Commerce, differences in risk qualifications during the underwriting process, annual rate increases from the Card Associations, multiple terminal and software choices, often make merchant processing difficult to understand. Part 1 will provide the merchant processing basics for those unfamiliar with the card processing industry. 

Part II. Understanding the Merchant Fees and Charges- Various monthly and annual fees may be charged by merchant account providers.  Understand the different types of interchange rates and understand credit and debit card fees more clearly. 

Part III. How to Read a Merchant Statement/ Cost Analysis- Understanding how to read a credit card processing statement can be difficult with many unexplained acronyms, randomly placed numbers and computations that can be confusing.  We will look at several examples to help understand how to not only read a merchant statement, but we will also take a look at a cost analysis which would help save a potential customer money on their merchant processing. 

AAP Credits: 1.2/ webinar

Member Price:$350
Non Member Price:$790

 

Click here to register

 



Payments Fraud - Risk and Risk Mitigation Part II

This session focuses on the FFIEC guidance for identifying and assessing risks to retail payment systems and will cover the six main types of risk and general strategies for managing each. The session will also review the guidance’s four main areas of focus for Business Continuity Planning and how the financial institution establishes a basis to recover and resume business processes when operations are unexpectedly disrupted.

AAP credits 1.8

Member Price:$180
Non Member Price:$360

Click here to register



Performing Your ACH Risk Assessment

The NACHA Rules have recently been amended and greatly affect the audit requirements. In addition, NACHA’s Rules require each financial institution to 1) perform a risk assessment of their ACH activities, and 2) implement risk management programs in accordance with “the requirements of their regulators”. While the guidelines for an initial risk assessment have been understood the requirements for performing an ACH Risk Assessment on an on-going basis are vague. Join us as we provide interpretation and guidance that attendees can put to use immediately in their ACH compliance efforts.

AAP credits 1.2

Member Price:$140
Non Member Price:$280

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Regulation E - Debit Card

Even though Regulation E's primary purpose is consumer protection, the verbiage can lead to confusion especially when dealing with debit cards. Join us as we raise the veil on liability as it pertains to debit cards.  Attendee will leave with a clear understanding of not only how to calculate your liability but also help prevent errors that could cause Regulation E violations. 

AAP credits 1.2

Member Price:$140
Non Member Price:$280 

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Return Fee Entries and Reinitiated Entries

Members Only

 

 

 

 

 

PaymentsFirst Complimentary Members-Only Power Hour Series is available exclusively to you as part of your membership. The Members-Only Webinar series provides members with relevant industry related topics.

AAP credits 1.2

Click here to register



Same-Day ACH - The Debits Are Coming

September 15th, 2017 marks the arrival of Same Day Debits to the ACH Network. The operational implications to Phase 2 will be significant. Here is an excerpt from the Federal Bank’s FedFlash Bulletin that highlights just a few of the potential concerns raised by the September 15th rollout:

Phase 2 of the NACHA Same Day ACH Rules change to allow debit entries along with the credit entries implemented under Phase 1 becomes effective on September 15, 2017. As with Same Day Automated Clearing House (ACH) credits, each Same Day ACH debit, provided all other requirements are also met, will result in the Same Day ACH Entry Fee of 5.2 cents being charged to the originating depository financial institution (ODFI).

  • Are you proactively working to understand the implications of same-day settlement of debits?
  • Are you wondering how much of an issue stale-dated entries could be upon Phase 2 implementation?

The impacts from Phase 2 can be significant to you and your customers, especially if you and your staff aren’t educated or prepared well in advance.

Attend this Same Day ACH webinar as we discuss how Same Day Debits will affect your institution and what you should begin to do now to ready your organization for this dramatic change.                                     

AAP Credits 1.2 

Recording Session

Member Price:$140
Non Member Price:$280

 

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Stop Payments vs Authorization Revoked - Reg E and ACH Rules

Stop Payment vs Authorization Revoked can cause great confusion.  If you read Regulation E, they don't differentiate between the two.  Who's responsible for revoking the authorization, the consumer or the financial institution? Is the stop payment for one payment or all payments? What do the Rules say? Join us for a detailed discussion about the differences between Authorization Revoked and Stop Payment; we use scenarios and case studies to train staff to respond to these situations.                                             

AAP Credits 1.2

Member Price:$140
Non Member Price:$280

Click here to register



Taking Charge of Chargebacks

Managing the charge back life cycle is important to your institutions and customers. According to The 2013 Federal Reserve Payments Study there are approximately 333.6 million credit cards, so chargebacks will likely continue to be a part of your operations workflow. This webinar will provide you with the basic knowledge you need to understand the chargebacks life cycle and the steps you need to take to ensure chargebacks are handled properly and timely.  

AAP credits 1.2

Member Price:$140
Non Member Price:$280

Click here to register



Tax Refunds and Other Exceptions

Posting tax refunds and handling exceptions can raise many questions. Attend and learn the difference between State and Federal refunds and your liabilities as an RDFI to avoid mistakes that can be costly to your financial institution.  In this webinar, you will learn: what happens when the name and account number do not match; what happens if the account is closed or the account holder is deceased; what happens if the payment posts to the wrong account and who is at fault.

AAP credits 1.2

Member Price:$140
Non Member Price:$280

Click here to register



Third Party - Know Your Customer

What is the difference between a Third-Party Service Provider and a Third-Party Sender?  How do I know if one of my Originators is a Third-Party Sender?  Does it matter?  The process of determining the difference can be somewhat confusing.  Join us as we help clarify the differences between all these parties.

AAP Credits: 1.2

 Recording link

Member Price:$140
Non Member Price:$280

 Click here to register



Unauthorized Entries - Before and Beyond the 60 Days

Unauthorized entries are one of the most challenging issues that the Operations area face on a regular basis.  Do we use the 60 days in the NACHA Rules Book or Regulation E?  When is it just the consumer's responsibility?  What about after the 60 days, does our liability end?  Join us for a session that will help reduce your liability and learn to deal with unauthorized entries with confidence.                                              

AAP Credits 1.2

Member Price:$140
Non Member Price:$280 

Click here to register



Understanding Credit Card Processing

This webinar will provide you an introduction to the world of card payments. We’ll discuss basic concepts, participants, terms and provide an overview of the legal framework. We’ll clarify the distinctions between debit and credit instruments, signature and PIN-based debits, and the various card associations and networks.

AAP Credits: 1.2

Member Price:$140
Non Member Price:$280

Click here to purchase



Upcoming Rules Review

Members Only

 

 

 

 

 

PaymentsFirst Complimentary Members-Only Power Hour Series is available exclusively to you as part of your membership. The Members-Only Webinar series provides members with relevant industry related topics. 

AAP credits 1.2

Click here to register